Welcome to the Dental Complaints Service

​​We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently.

We provide a free and impartial service funded by the General Dental Council, the organisation that regulates dental professionals in the UK.

We are unable to assist with NHS complaints. If you have a complaint about NHS treatment in the UK, please visit one of the below websites for guidance:

• England - NHS England. 
• Scotland -  NHS inform.
• Wales - NHS Wales.
• Northern Ireland - NI Direct.

If you have a complaint about the private dental care you’ve received in the UK, please contact us:

Please note: we will respond within 2 working days.

Telephone:

0208 253 0800 (Monday-Friday 9am-5pm)

Online:

Contact us through our enquiry form

Write to: 

Dental Complaints Service 
37 Wimpole Street
London
W1G 8DQ

​Please read about What we can help with for further information about the role of the Dental Complaints Service.

For other organisations that may be able to assist you, please visit our helpful links page.